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Head of Registry

Employer
CITY UNIVERSITY OF MACAU
Location
Macau, China
Closing date
30 May 2024

Job Description

  • Overseeing and managing the following, including but not limited to:
    • Student registration process and systems such as student personal data, academic record, and enrolment status to maintain accurate, reliable and efficient functionality of Registry in meeting institutional development needs, academic quality and expectations of students and staff;
    • Academic timetabling and course arrangement/selection;
    • Student assessments;
    • Student mitigating circumstances;
    • Student academic conduct (appeals, complaints, and disciplinary matters);
    • Student scholarships;
    • Production and issuance of academic transcript and certificates;
    • Student survey and services evaluations;
    • Student handbook, academic calendar, and Registry’s website.
  • Supervising daily operations, financial planning and management of Registry and provide leadership to the Registry team for continuous enhancement.
  • Contributing actively to the development of academic policies and procedures and to ensure their compliances with regulatory bodies.
  • Leading the development and implementation online system to enhance efficiency of relevant manual work tasks and streamline processes.
  • Collaborating with the Deans of Faculties/Schools to monitor annual admissions cycle from the point of application through registration.
  • Other University affairs as assigned.

Requirement

  • Master’s degree or above, preferably in Business Administration, Education Administration or Law;
  • Minimum 9 years of working experience, in particular, Registry role(s) and student information systems in higher education setting and global affairs is preferred;
  • Ability to make independent decisions with a strong sense of empowerment;
  • Strong leadership with good interpersonal, communication and analytical skills;
  • The post holder must be a proactive, dynamic, and self-motivated individual with good relationship building skills and high standards of professionalism;
  • Excellent written and spoken English, Cantonese, and Mandarin with high level of technical accuracy;
  • Local residents preferred under same conditions.

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